With myGRIMME one of the first projects around the GRIMME digital customer journey has been launched: A digital assistant portal for GRIMME customers.
The portal allows the users to monitor their machinery in real-time through an installed telemetry unit on the machinery. The unit provides the current location as well as detailed information on machinery settings and performance.
Optimised for mobile device usage, the portal enhances the access throughout all devices, responding to an increasing demand for mobile access and multiple user scenarios, ranging from an office scenario to on-field usage.
Providing bundled information on manuals and spare parts, myGRIMME is a one point access which provides all crucial information including connectivity features on the machinery.
Learn more on www.mygrimme.com
Building upon the users‘ needs as well as responding to the market requests, the next steps of the GRIMME digital customer journey are laid out: a fully fledged product advisor and machinery configurator.